Personal data we process; purposes, legal basis, and duration of processing
To comply with our obligations under the Applicable Laws, we collect and process:
Date of birth;
Place of birth;
Country of your main residence;
Mobile tel. number;
Identification Documents, including their respective copies (e.g. passport, ID card, driver's license);
Residential address confirmation, including their respective copies (e.g. utility bill, bank statement, etc.);
Mailing address (if different from the above);
Jurisdiction(s) of your tax residence and respective tax identification number(s);
Employment status and contact details of your employer;
Details of any transactions involving you (including without limitation Trading Transactions, Cryptocurrency processing transactions); and/or
Other personal information or commercial and/or identification information - whatever information we, in our sole discretion, deem necessary to comply with our legal obligations under Applicable Laws.
We will keep this information until five years has passed from the end of the calendar year when you last had an Account with us. We will preserve your personal information recorded in our accounting journals and ledgers for seven years as of the end of the financial year when a business transaction was recorded.
To provide our Services to you (i.e. to be able to perform our contractual obligations to you), we collect and process your name; your credentials necessary to access the Sites, and/or Services (including without limitation your username and password hash). This also includes the processing of your contact details with the purpose of sending you service related messages including via post, email, mob. phone and/or SMS.
We will preserve these data for as long as you have an Account with us.
To satisfy our legitimate interests of ensuring the security and maintaining or improving the usability of our Sites and Services, we may collect and process technical and geolocation information about your devices and/or browsers; monitor your usage of and activities on our Sites and Services.
We will anonymize this data no later than at the time when your last Account with us is closed, or if there is a security review in progress involving this data, at the end of such review. Once we have anonymized this data, it will no longer be possible to trace it back to you, and thus it ceases being personal data.
With your consent, we may collect and process any other personal information about you for the purposes disclosed to you when requesting your consent. Such purposes may include the use of your contact information to send you promotional messages including via post, email, mob. phone and/or SMS.
Note that you may withdraw your consent at any time, and we will stop processing the data on this basis upon receipt of your withdrawal. Note however, that doing so will not affect the lawfulness of processing based on your consent before its withdrawal.
In order to help you organize your communications, we may help you identify your contacts who also use the Sites/Services, you may provide us, subject to the Applicable Laws, the mobile phone numbers and respective contact names in your mobile address book on a regular basis, of those contacts who are the Users of the Services. You are also entitled to add other information to your Account, such as a nickname and/or profile picture.
Note that sharing this personal information with us is consent based and you may withdraw your consent at any time, and we will stop processing the data on this basis upon receipt of your withdrawal. Note however, that doing so will not affect the lawfulness of processing based on your consent before its withdrawal.
Transfers of personal data
Note that if you have given us permission to make some of your personal data publicly available (e.g. by posting public comments on our blog or news page), or to disclose it to third-party controllers, then copies of this data may remain available outside our control, even if you later withdraw your permission (e.g. by removing your comment.
Third-party processors and/or sub-processors. We may store and process your personal data in locations outside our direct control, contracting specialized service providers (processors and sub-processors) for such storage and processing.
We Collect and transfer (Full name, Date of birth, ID/driving license/etc) for identity and AML verification purposes to Veriff OU (https://handshake.probity.io/ ) in order to be compliant with KYC and AML Regulations.
Please also note that we may share/disclose your personal information with/to certain selected third parties (including without limitation our Affiliates, virtual currency exchanges and/or wallet service providers, banks, authorized payment institutions, e-money and/or other financial institutions, business partners, their respective Affiliates and/or any other third parties at our choice).
We may share/disclose your personal information with third parties for the following purposes:
To procure execution of Trading Transactions with Cryptocurrencies and/or EON (and vice versa) and/or provide any other applicable Services to you under our Terms and Conditions;
To fulfil our obligations under Applicable Laws, if subject to subpoena and/or other legal proceeding, and/or if we reasonably believe that such action is necessary to (i) comply with the law and/or the reasonable requests of law enforcement; (ii) to enforce our Terms and Conditions and/or to protect the security or integrity of our Sites and/or the Services and/or any other applicable legal arrangements; and/or (iii) to exercise or protect the rights, assets, property and/or our security/personal safety, our Users or others;
To undertake applicable measures in order to recover debt due or in relation to your insolvency; and/or
We seek information necessary to maintain and/or develop customer relationships and/or Services.
Should you need any further information on the respective third parties whom your personal information has been disclosed to and/or shared with, you can contact us at [email protected].
Change of control. If we buy or sell/divest/transfer NIMERA (including any shares therein), or any combination of its products, services, assets and/or businesses, your information such as customer names and email addresses, and other User information related to the Services may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate events, mergers, acquisitions, insolvency, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of NIMERA. You will be notified via email and/or a notice on our Sites of any substantial change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Your rights and our obligations
Access and rectification. For our current Users, you can review, correct, update or delete inaccuracies to the information about you that we keep on file by logging into your Account to update your password and billing information. Alternately (and for our former Users), you can contact us directly at [email protected]. We will acknowledge your request within seventy-two (72) hours and handle it promptly.
How we protect your information. We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to us or guarantee that your information on the Sites may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Sites, you can contact us at [email protected].
Compromise of personal data. In the event that personal data is compromised as a breach of security, we will promptly notify our Users in compliance with Applicable Laws.