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PRIVACY POLICY1. General Provisions
The confidentiality of your data is one of our priorities. We strive to minimise the volume of information collected while ensuring the full functionality of our products. Our product is a non-custodial wallet for storing and managing digital assets, operating on decentralised principles and processing only the minimum data required. The processing of personal information depends on the nature of your interaction with our service.
By using the Fintap application, downloading it to a mobile device or visiting our website, you agree to the personal‑data processing methods described here.
This Privacy Policy operates together with our Terms of Use and other documents governing your relationship with us. The following sections explain how we process personal data when providing our services.
2. Personal Data: Collection and Processing
“Personal data” means information that enables us to identify you as a user. We receive such data:
- directly from you;
- automatically when you use our application or website;
- from third‑party sources, such as analytics services.
We seek to minimise the collection of identifiable data and, where possible, use anonymised or aggregated information.
2.1 Data We Collect When You Use the Fintap Application
| Type of data | Purpose of processing & legal basis |
|---|---|
| Private keys and public addresses | Used exclusively to execute transactions and provide access to funds. Processing is necessary for the performance of the user agreement. |
| On-chain transaction history (timestamps, addresses, amounts) | Displaying transaction history and confirming operations. |
| Device model, OS, language, browser type | Ensuring compatibility, performance analysis and UX improvement. The IP address is not stored; it is used only temporarily for routing in accordance with the law of the relevant country. |
2.2 Data We Collect When You Use Our Website
| Type of data | Purpose of processing & legal basis |
|---|---|
| E‑mail address and any other information you provide | Feedback and support. Legal basis — performance of the service terms. |
| Profiles and messages in X (Twitter), Telegram, etc. | Informing you about news and activity on social media. Processed only with your consent. |
| Browser, language, time zone, OS and other technical parameters | Statistics and service optimisation. The IP address is temporary and not stored. |
3. Cookies
We use cookies and similar technologies to understand how users interact with our site, improve the interface and offer personalised solutions. You can manage your cookie consent through your browser settings.
4. Transfer of Information
We do not sell your personal information. However, in certain situations we must share your data with external parties:
- Service providers – cloud‑storage vendors, analytics platforms, technical‑support contractors, etc. They act on our instructions and may not use the data for their own purposes.
- Corporate changes – if we participate in a merger, asset sale or acquisition, user information may be transferred to successors, subject to the data‑protection obligations in force at the time of collection.
- Legal compliance & protection of interests – we may disclose data where required by law, a government request or court proceedings, or to ensure user safety, prevent fraud and protect the rights or property of the company and its users.
- Anonymised data – we may use anonymised or aggregated data (which cannot identify you) for analytics, marketing or reporting.
5. International Transfer
Data may be transferred outside your country of residence. We apply appropriate safeguards, including agreements that meet legal requirements.
6. Storage Period
We retain personal data only for as long as necessary to achieve the purposes for which it was collected or as required by law (e.g., tax, financial‑regulation or litigation obligations). When data is no longer needed or legal retention ends, we securely delete or anonymise it.
Note: Even after you delete the wallet or the application, not all data can be erased. Blockchain networks are decentralised and immutable, meaning that information already recorded in the ledger cannot be deleted or altered.
7. Data Security
We implement technical and organisational measures consistent with security standards. Data is stored on protected servers. Users are responsible for safeguarding access to their devices and passwords.
If you use our mobile application, wallet information (including private keys) is stored only on your device. We do not have access to it and cannot recover it if lost. We therefore strongly recommend that you:
- set a strong password;
- enable device‑protection features;
- never share your password or recovery phrase with third parties.
8. Your Rights
You have the right to access, rectification, objection to processing, erasure, restriction of processing, data portability and withdrawal of consent.
9. Protection of Minors
The service is not intended for persons under 18. We do not knowingly collect data from children under 18.
10. Policy Updates
We reserve the right to revise this policy periodically in connection with:
- changes in legislation;
- updates to our products or business processes;
- the need to enhance data‑processing transparency;
- recommendations from regulatory authorities.
If we make material changes, we will reflect this in the “last updated” date at the beginning of the document and, where required, endeavour to notify you additionally (for example via the app interface, e‑mail or a website banner).
We encourage you to review the current version regularly to stay informed about how your data is processed. By continuing to use our service after updates take effect, you confirm your agreement with the new edition. If you disagree with the changes, you may stop using our services and delete your application or account (where applicable).
11. Contacts
If you have questions, comments or requests regarding personal‑data processing, please
If you have questions, comments or requests regarding personal‑data processing, please contact us by e‑mail at [email protected]. Our representative will acknowledge receipt and address your concerns fairly and promptly.
and address your concerns fairly and promptly.